NGL is committed to working with customers to ensure questions and concerns are addressed. Please contact Customer Service Department at 1.800.548.2962 with policy specific questions or concerns.

 

Please see the following important notices:


FLORIDA EMERGENCY ORDER, HURRICANE IRMA

Due to Hurricane Irma, the Florida Office of Insurance Regulation (FLOIR) has issued emergency regulations to provide safeguards for our policyowners.

See FLOIR’s bulletin here.


TEXAS FLOODING, HURRICANE HARVEY

Please note, 34 Texas counties are listed in Governor Abbot’s state of disaster proclamations: Aransas, Austin, Bastrop, Bee, Calhoun, Chambers, Colorado, Brazoria, Burleson, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzales, Harris, Jackson, Jefferson, Jim Wells, Karnes, Kleberg, Lavaca, Liberty, Live Oak, Matagorda, Nueces, Polk, Refugio, San Jacinto, San Patricio, Victoria, Waller, Wharton, and Wilson.

Policy billing and lapses are occurring as usual at this time. NGL is making exceptions on a case-by-case basis. We will continue to update you as we learn more including any time frames set by the TDI. Until then, please visit these resources for more information:

Please note, 34 Texas counties are listed in Governor Abbot’s state of disaster proclamations: Aransas, Austin, Bastrop, Bee, Calhoun, Chambers, Colorado, Brazoria, Burleson, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzales, Harris, Jackson, Jefferson, Jim Wells, Karnes, Kleberg, Lavaca, Liberty, Live Oak, Matagorda, Nueces, Polk, Refugio, San Jacinto, San Patricio, Victoria, Waller, Wharton, and Wilson.

NGL will continue to update you as we learn more including any time frames set by the TDI. Until then, please visit these resources for more information:

 


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National Guardian Life Insurance Company is not affiliated with The Guardian Life Insurance Company of America a.k.a. The Guardian or Guardian Life.